Where do you ship from?
Fremont, CA, USA
Do you accept orders placed outside of the US?
Of course! I accept orders from around the world!
How long will it take to receive my order?
I usually ship out orders in 1-3 days from when the order was placed. Then for people in the United States, orders in transit usually take an additional 2-3 days to arrive. For everyone outside of the United States, orders in transit may take an additional 2-3 weeks to arrive.
What is this store's return and exchange policy?
Please notify me within 7 days of the delivery at firstname.lastname@example.org if you wish to return/exchange a product. The product must be in new/unused/unwashed condition. For returns and exchanges, you will have to cover the shipping fees (unless the return/exchange is due to the product being wrong from the one you ordered or damaged/defective, at which I will cover all the costs).
When will you be restocking [product]?
I usually can not afford to restock unless it is during convention season so I usually restock on sold out items a month or two before my next convention. You can see my convention schedule on my "About the Artist" page to see around when restocks will happen!
How can I contact you?
You can email me at email@example.com, or through the contact page.