FAQ


Where do you ship from?

Fremont, CA, USA

Do you accept orders placed outside of the US?

Of course! I accept orders from around the world!

How long will it take to receive my order?

For domestic orders within the United States, orders usually arrive within 4-8 business days. Orders shipped internationally can 2-3 weeks to arrive.

What is this store's return and exchange policy?

Please notify me within 7 days of the delivery at contact@worubo.com if you wish to return/exchange a product. The product must be in new/unused/unwashed condition. For returns and exchanges, you will have to cover the shipping fees (unless the return/exchange is due to the product being wrong from the one you ordered or damaged/defective, at which I will cover all the costs).

When will you be restocking [product]?

Most items on my shop are limited runs, so once they are sold out they are typically sold out forever. I do occasionally restock certain items for a second run, feel free to message me if you're curious about possible restocks!

What conventions will you be selling at?

I have a list of all my conventions that I am currently confirmed for on my "About the Artist" page! It will continue to be updated as I apply to more conventions throughout the year!

How can I contact you?

You can email me at contact@worubo.com, or through the contact page.